Support Center

We're here to help you get the most out of FeelUp. Find answers or get in touch with our support team.

Quick Help

Getting Started

Learn the basics of mood tracking and setting up your profile.

Privacy & Security

Understand how we protect your personal information.

Community Guidelines

Learn about our community standards and best practices.

Troubleshooting

Resolve common issues and technical problems.

Frequently Asked Questions

How do I track my mood?

Simply tap the mood tracking button on your dashboard and select how you're feeling. You can add notes, tags, and context to better understand your emotional patterns over time.

Is my data private and secure?

Yes! We take your privacy seriously. All your personal data is encrypted and we never share your information with third parties. You have full control over what you share in community spaces.

Can I export my mood data?

Absolutely! Go to Settings → Data Export to download your mood history, journal entries, and analytics in a standard format that you can use with other tools.

How do I delete my account?

If you need to delete your account, go to Settings → Account → Delete Account. This will permanently remove all your data from our servers. You can also contact support for assistance.

Is FeelUp a replacement for therapy?

No, FeelUp is a wellness tool designed to complement, not replace, professional mental health care. If you're experiencing severe mental health issues, please consult with a licensed healthcare provider.

Contact Support

Need Immediate Help?

If you're experiencing a mental health emergency, please contact:

Crisis Text Line: Text HOME to 741741
National Suicide Prevention: 988
Emergency: 911